Refund and Returns Policy

We will issue a refund, for a product shipped by our company, within a maximum of 14 days and confirm it with an automated e-mail. In certain circumstances refund time frames may be longer. You can see the refund in your bank account or credit card statement, within a maximum of 7 business days after the refund is issued. In certain circumstances refund time frames may be longer. For more information about our refund policies and how long it will take for you to receive your refund, please contact the buyer directly.

We want you to have a positive experience every time you shop with us. Occasionally though, we know you may want to return items and you have the right to cancel the purchase of most items within 14 days. You also have statutory rights where goods are not as described, not fit for purpose or not of satisfactory quality. However, in the case of large production once orders are been placed and raw materials have been purchased and production has commenced costumers are not entitled to full refund as company will lose money due cost in cure on materials, labour and other resources. In the case that a customer already received the product they can ship the goods back to China and the refund will be completed if the quantity is low.